Bitcoin Well is a publicly‑traded Canadian fintech (TSXV: BTCW, OTCQB: BCNWF) founded in 2013 and based in Edmonton. It offers non-custodial Bitcoin access through two main channels:

🏧 1. Bitcoin ATM Network

• Operates ~200 ATMs across Canada for cash-to-BTC (and select cryptos) purchases and sales reddit.com+15premiumoutlets.com+15investingnews.com+15.
• Fees typically range from 10–20%, with ~15% gross margin .
• ATMs feature simple user interfaces—just select BTC, scan your wallet QR code, and insert cash .

💻 2. Online Bitcoin Portal

• Launched late 2022 in Canada, expanded to the full U.S. by early 2024 investingnews.com.
• Enables non-custodial on-chain or Lightning purchases, recurring buys, bill payments, cash-outs via e-transfer or direct deposit ca.trustpilot.com+8bitcoinwell.com+8bitcoinwell.com+8.
• Charges a spread around 1–1.2%, with “Instant Buy” delivering BTC under 60 seconds bitcoinwell.com+4globenewswire.com+4bitcoinwell.com+4.

💼 3. Bitcoin Well Infinite (OTC Desk)

• High-volume trading desk for transactions over USD 50K.
• Offers deeper liquidity, personalized service, and reduced spreads bitcoinwell.com+1bitcoinwell.com+1.

🚀 Highlights & Financials

• Q1 2025: ~$4M/month revenue from portal with ~1% gross margin hellosafe.ca+3investingnews.com+3hellosafe.ca+3.
• ATM network provides steady recurring cash flow and supports reinvestment into growth investingnews.com.
• Listed on TSXV (July 2021); OTCQB listing followed in August 2022 .

👍 User & Community Feedback

Positive Reviews

• Trustpilot average ~3.9–4.1/5 across Canadian locations globenewswire.com+15trustpilot.com+15hellosafe.ca+15.
• Users praise speed, ease, non-custodial delivery, and Lightning support:

  “Best price for buying online… goes right into self custody.” ca.trustpilot.com+13trustpilot.com+13au.trustpilot.com+13 “Easiest purchasing of bitcoin in Canada. Transfers are fast…” investingnews.com+15ca.trustpilot.com+15reddit.com+15

Constructive Criticisms

• Higher fees compared to centralized exchanges: 4–12% for Interac or card purchases ca.trustpilot.com+4hellosafe.ca+4hellosafe.ca+4.
• Occasional delays and slower support response times reddit.com+1ca.trustpilot.com+1.
• Some users report KYC hassles and fee opacity hellosafe.ca+1hellosafe.ca+1.

✅ Pros & ⚠️ Cons

ProsConsTrue non-custodial – BTC sent directly to your walletATM fees high: 10–20%Supports Lightning purchases, bill pay, recurring buysOnline portal fees: 1–1.2% spreadUser-friendly interface, quick delivery, Canada + U.S.Limited to Bitcoin onlyOTC desk for large tradersOccasional delays, variable support

🧭 Ideal For

• Canadians and Americans valuing self-custody and seamless cash-to-BTC access.
• Users wanting recurring buys, Lightning payments, bill-paying via BTC.
• High-net-worth individuals needing an OTC solution.

🔎 Looking Ahead?

• Want help with setting up recurring buys, Lightning bill pay, or using OTC services?
• Interested in comparing Bitcoin Well with platforms like Bull Bitcoin, Newton, or Coinbase?
• Curious about the cost breakdown for a specific purchase via ATM or portal?

Just let me know—happy to help you dive deeper!